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Experience the Sweet Taste of Savings with Free Shipping on Orders $59.99+!

Experience Savings With Free Shipping on Orders $69.99+!

Experience the Sweet Taste of Savings with Free Shipping on Orders $59.99+!

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    Refund Policy

    Refund policy

    We have a 15-day return policy, which means you have 30 days after receiving your item to request a refund. Our business foundation is built upon trust and ethics. So, we keep everything transparent with our customers, If you are unhappy with our product for whatever reason, you can return it for a full refund. We do not provide or cover return shipping labels. You can always contact us for any return question at contact@iamastrobrand.

    Damages and issues

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exceptions/non-returnable items

    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods(such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

    Unfortunately, we cannot accept returns on sale items or gift cards.

    Exchanges

    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds

    We will notify you once we’ve received and inspected your return, and let you know if there fund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.